en.create.aau.dkStudies

Study Environment

The study environment is crucial to your well-being while studying here at Create. To ensure a good study environment, at the end of each semester, we ask our students if they have any comments, suggestions, or experiences that may help us improve.

Study Environment

The study environment is crucial to your well-being while studying here at Create. To ensure a good study environment, at the end of each semester, we ask our students if they have any comments, suggestions, or experiences that may help us improve.

At AAU, we work continuously to improve the study environment. Both students and employees play an important part in maintaining the best possible environment for our program activities and social life. Having an open and active dialogue is therefore crucial.

Let us know right away

If you have any issues regarding the study environment, we encourage you to let us know right away so the issue can be handled quickly.

You have several options:

  • Talk about it at semester group meetings
  • Talk to your teacher or semester coordinator
  • Inform your student representative at the study board:

Fix that light or printer

Get help fixing the little stuff
Many issues can be fixed quickly
If you have issues regarding the physical study environment (lights, computers, printers, toilets, furniture, and more) that can be resolved easily, reach out to campus service or IT services.
Contact Campus Service (CAS)
Campus Service can help you with building-related issues such as lights, electrical outlets, faucets that run, furniture that is broken and so on.
Contact Campus Service (CAS)
Contact ITS
IT Services can fix issues regarding your computer, printers, wifi and other network issues, and much more.
Contact IT Services (ITS)
Download CAS' app
CAS has an app that makes it easy for you to report issues. Find the app "AAU Building Support" in App Store or Google Play.

We evaluate the study environment

Each semester, we evaluate the study environment by sending out questionnaires to you and your fellow students. 

Once a year, the study boards look at the feedback from the student surveys and decide how to resolve them if needed.

We divide the issues into four categories:

  • Physical study environment
  • Psychological study environment
  • Aesthetic study environment
  • Digital study environment

You will also be asked if you have experienced or been a victim of offensive or abusive behavior and/or discrimination during your studies.

You can find the study environment evaluations below. Evaluations with three or less respondents are not published. 

How we work to improve the study environment

Status on reported issues

Do you have issues to report?

If you have anything to report regarding the study environment at Create, please let us know.
Report issues on the psychological study environment
As a student, you can report issues regarding the psychological study environment in the following ways:

• Through the semester evaluations
• At semester group meetings
• Directly to your study board student representative
Find your study board student representative
Report issues on the physical study environment
If you find any errors or shortcomings with regard to the physical study environment, you can report these directly to Campus Service:

• The AAU Building Support APP or by email:
• Campus Service Aalborg: bygaalborg@adm.aau.dk
• Campus Service Copenhagen: campusserviceCPH@cph.aau.dk

You can report IT issues directly to AAU IT Support at support@its.aau.dk.